At codph, we believe gaming should always be fun — never a source of stress, debt, or harm. This page is our commitment to every Filipino player: we are here to help you play within your means, on your own terms.
Gaming is entertainment. Not a way to earn a living. Not a solution to financial problems.
Built into every codph account — no need to call support, no waiting period to activate
Set a daily, weekly, or monthly deposit cap on your codph account. Once your limit is reached, no further deposits are accepted until the period resets. You can lower your limit immediately; increasing it takes 7 days to take effect.
Define the maximum amount you are comfortable losing in a given period. When your loss threshold is reached, codph will restrict further wagering until your chosen period ends. Your bankroll, your rules.
Set a maximum session duration. When your time is up, codph will notify you and — if you choose — automatically log you out. It is easy to lose track of time when you are in the middle of a good game, so let the system keep watch for you.
Need a short break? Activate a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time your codph account is suspended from wagering. The cooling-off period cannot be cancelled once activated.
Self-exclusion permanently suspends your codph account for a minimum period of 6 months, up to permanent closure. During self-exclusion, your account cannot be reactivated, and you will be removed from all promotional communications.
Configure regular on-screen notifications that show how long you have been playing and how much you have wagered in the current session. Reality checks are a simple but effective reminder that keeps gaming in perspective.
Philippine law sets a clear minimum age for casino-style gaming — and codph enforces it strictly
Philippine Regulation: Under PAGCOR guidelines, online gaming platforms operating in the Philippines must restrict access to individuals who are at least 21 years of age. codph enforces this requirement at the point of registration and during ongoing KYC verification. Any account found to belong to a person under 21 will be immediately suspended and any funds returned.
The 21+ rule is not just a legal checkbox — it reflects a genuine understanding of how gambling risk affects younger individuals. The adolescent brain is still developing the impulse-control mechanisms that help adults make measured decisions about risk and money. codph takes its responsibility to protect young Filipinos seriously.
At registration, every new codph player is required to confirm their age. During KYC verification — which is triggered automatically for all new accounts and upon reaching certain transaction thresholds — codph verifies age through government-issued Philippine identification documents: passport, driver's license, PhilSys National ID, UMID, or SSS/GSIS ID.
Parents and guardians concerned about a minor accessing codph should contact our support team immediately. codph will investigate and act on all such reports without delay.
If you are under 21: You are not permitted to use the codph platform. Please leave the site now. If you feel you may have a gaming-related problem, please speak to a trusted adult or contact a support service in the Philippines.
Recognizing the signs early is the most important step toward getting help
Problem gambling can affect anyone — regardless of income, education, or how long you have been playing. It does not announce itself loudly. It creeps in gradually, often disguised as "bad luck" or "just needing one more chance to recover." Here are the patterns that codph asks every Filipino player to honestly reflect on:
Answer honestly — this is for you, not for codph
Answer Yes or No to each question. If you answer Yes to two or more, we encourage you to use our self-exclusion tool or seek professional support.
Do you sometimes gamble more than you intended to?
Have you ever lied about how much time or money you spend gambling?
Do you gamble to escape stress, loneliness, or other personal problems?
Have you ever borrowed money or sold something to fund gambling?
Has gambling ever caused problems in your relationship or at work?
This self-assessment is for personal reflection only. It is not a clinical diagnosis. If you are concerned, please speak with a professional.
It only takes a few seconds — all tools are inside your codph account dashboard
Sign in to your codph account using your registered email and password.
Navigate to the "Responsible Gaming" section inside your account settings panel.
Select deposit limits, loss limits, session timers, cooling-off, or self-exclusion.
Confirm your selection. Restrictions take effect immediately. No support ticket needed.
If you are unable to access your account settings or need urgent assistance activating a self-exclusion, contact codph customer support via live chat 24/7. Our Filipino support team will activate your chosen restriction immediately at your request.
codph operates in alignment with PAGCOR's responsible gaming standards for the Philippines
The Philippine Amusement and Gaming Corporation (PAGCOR) is the government-owned and controlled corporation that regulates and licenses gaming operations in the Philippines. PAGCOR has developed a comprehensive Responsible Gaming Framework that establishes standards for player protection, age verification, self-exclusion programs, and advertising guidelines across licensed gaming platforms.
codph's responsible gaming tools, age verification procedures, and self-exclusion mechanisms are designed and maintained in alignment with PAGCOR's framework. Players can find additional resources and information about responsible gaming standards in the Philippines through PAGCOR's official communications and the National Council on Problem Gambling Philippines.
If you believe that a gaming operator is not complying with responsible gaming obligations, you have the right to submit a complaint to PAGCOR directly. codph welcomes regulatory oversight as part of our commitment to safe and fair gaming for every Filipino player.
If you or someone you know is struggling with gambling-related problems, professional support is available in the Philippines. Reach out to local mental health professionals, hospital psychiatric units, or barangay social welfare offices for guidance and referrals.
Family and friends are often the first to notice when a loved one's gambling becomes a problem. If you are concerned about someone, you can contact codph's support team to discuss third-party account concerns in confidence. We take these requests seriously.
Gaming at codph is meant to be enjoyable, social, and within your means. Set your limits, know the signs, and always play for fun — not to chase losses. 21+ only.
21+ only. Play responsibly. For entertainment purposes only.